A couple of weeks ago, I went into my bank to suspend my account. I believed there was a hacker that got my account information and was withdrawing funds. Meeting with the customer service representative, I was told there was a way that they will help me to secure that account so I don't have to suspend or close it. I walked out of there thinking that everything was okay.
Walking in today, I found out that my account was closed. I was told that I authorized the closure weeks ago. I was with a different customer service representative. Instead of arguing it out, I decided to bite my tongue and pay the outstanding balance and open a new account.
It was my fault. I should have insured that the CS Representative understood my intent with the account weeks ago. Now my VA Pension is floating around out there. I hope they mail it to me. I have to go to VA Benefits tomorrow to fix things. After, I reopen my account.
No comments:
Post a Comment